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Melissa Zaidan

Digital Marketer

Is B2B Commerce Cloud the right fit for your organization

What is Salesforce B2B Commerce Cloud?  

Salesforce B2B Commerce Cloud gives organizations a single, agile commerce platform built on one of the most powerful CRMs. Its wide range of features gives organizations a personalized self-service online shopping experience and functionalities that every business requires. With SFCC, your organization deepens the engagement with its buyers no matter the complexity of orders.

Is SF B2B Commerce Cloud for your business?

  • Are you looking for a fast deployment eCommerce solution? 

  • Do you have a wide network of business customers and partners that you can’t seem to keep track of?  

  • Are you having trouble managing multiple contracts, catalogs, prices, and keeping your sales reps in the loop?  

  • Are you looking to scale quickly and customize as fast?  

If you’ve answered yes, then Salesforce B2B Commerce Cloud sounds like the perfect solution for you! 

No other B2B software on the market can claim the benefits of the Salesforce ecosystem. Some of which are delivering an omnichannel B2C experience for your B2B users by simplifying the B2B commerce complexity, in addition to a seamless integration to your back-office ERP and connected Salesforce CRM that gives you a 360-degree view of your customers. With SFCC, organizations benefit from the ability to create custom pricing, percentage discounts, and volume-based pricing for different customers or groups, hence, personalizing the buying experience in ways that count.  

How XCentium can help implement SFCC

XCentium was awarded the first-ever Salesforce Master Navigator certification in B2B Commerce worldwide. With 25 certified Salesforce architects and engineers, and over 20 implemented B2B solutions, XCentium’s customer-validated industry expertise and in-depth Salesforce product knowledge translates into uniquely deployed solutions.  

We have been recommended by Salesforce to various B2B partners like PayPal to help create customized AppExchange plug-ins that seamlessly integrate with B2B commerce and payment processes.  

Whether you’re looking to implement Salesforce for the first time or upgrade to a more robust platform, XCentium is a multi-cloud system integrator that’s got you covered with various Salesforce technologies and business tools, some of which are:  

  • Commerce Cloud B2C (Demandware) 

  • B2B Commerce Cloud 

  • Order Management 

  • Sales Cloud 

  • Service Cloud 

  • Marketing Cloud (ExactTarget) 

  • B2B Marketing Cloud (Pardot) 

  • Community Cloud (Partner & Customer Communication) 

  • Mulesoft 

  • Salesforce Platform (Force.com & Heroku) 

Clients who have implemented SF B2B Commerce Cloud  

We are a collective of dedicated individuals with one belief in common: There is a better way to deliver websites. Our clients know it, too. Because our success depends on our clients’ success, we strive to deliver innovative and valuable solutions that tell a story and deliver ROI. 

Having implemented various B2B commerce solutions, some of our work includes Starlight Foundation, Coherent, Symantec, Robard Co., Korn Ferry, Kelly Moore Paints, Candela, Mattel, Fila, Phillips Pet Supplies, Careismatic Brands, Hallmark, MerqBiz, AutomationAnywhere, Flexera, PayPal, Paymetric/Worldpay.  

How can SF B2B Commerce Cloud support my sales team?

With all the great features and benefits presented by SFCC, we can’t lose focus on the sales team. Instead, marketing and digital efforts should go hand in hand to elevate the experience.  

  • Utilize banners for advertisement 

  • Cross-sell products by featuring them with other related items 

  • Integrate your store with your warehouse system to display available products, coming soon items, or even pre-order options.  

  • Offer limited discounts for selected customers. 

With the most B2B Commerce projects in the Salesforce App Exchange and 4.9 out of 5 CSAT score, XCentium is regarded as one of the strongest Salesforce B2B Commerce Cloud implementation partners in North America. 

If you’re looking for a fast deployment eCommerce solution designed for your network of business customers or partners that is fully integrated with your sales team, reach out to us for a no-cost, no-commitment consultation.